Introduction

Welcome to Wok Ever Palace. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wokeverpalaceonline.co.uk, use our services, or interact with us in any other way.

Information We Collect

Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit card details, billing address, and other payment information.

  • Reservation Details: Date and time of your reservation, number of guests, special requests.

  • Account Information: Username, password, and preferences if you create an account.

Non-Personal Information

We may collect non-personal information about you, including:

  • Device Information: IP address, browser type, operating system, device type.

  • Usage Data: Pages visited, time spent on pages, clickstream data, and other analytical data.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process reservations, orders, and payments.

  • Communication: To send you updates, and promotional materials, and respond to inquiries.

  • Improvement: To improve our website, services, and customer experience.

  • Security: To protect our website and services from fraud and misuse.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of incorrect or incomplete data.

  • Request deletion of your personal information.

  • Object to the processing of your personal information.

  • Request restriction of processing your personal information.

  • Withdraw consent at any time, where we are relying on consent to process your personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

By using our website, you consent to our privacy policy. Thank you for choosing Blue Pavilion Leeds, where your privacy is as important to us as your dining experience.